ACS Time Critical

Rushing spare parts to a grounded aircraft

It was a race against the clock to get the aircraft repaired before its next flight from France was due to take off.

Our client tasked us with the urgent delivery of spare parts to repair a grounded aircraft in India, which was due to take off from France two days later. Working against the clock, we had to overcome logistical challenges to get the cargo there in time.

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Our Solution

Route: Toulouse > Paris > Frankfurt > Chennai > Hyderabad

Service: Onboard courier

With no time to waste, we immediately sourced an onboard courier to fly the spare parts from France to where the aircraft was grounded in India. The courier drove to Paris to collect the cargo, before carrying it with him on three commercial flights to its final destination.

Importing cargo in India can be a complex and time-consuming process. In order to avoid any unnecessary delays, we enlisted the help of a freight forwarding agent to ensure the consignment cleared customs as quickly as possible.

We successfully delivered the spare parts on time and the aircraft was able to fly back to France as planned.

The Finer Details

Rapid Response: We had the aircraft parts in the air within hours of receiving the urgent request, meeting the client’s tight delivery deadline.

Tracked Delivery: Our courier supervised the cargo at every stage of the journey and we regularly sent updates to the client.

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